The content viewed by users on social media is previously verified by moderators. It is no different in the case of TikTok, where only the recordings approved by the moderators are passed on. The recordings must comply with the regulations, but of course the portal also features brutal films, which are removed by the moderators mentioned above. However, they leave a mark on the psyche of employees, which is perfectly illustrated by the example of a former TikTok moderator who decided to sue her former employer.
We are talking about Candie Frazier, who filed a lawsuit with a Californian court, in which she stated that she suffered psychological damage while working as a moderator on the TikTok portal. In the lawsuit, Frazier mentions that while working for ByteDance for 12 hours a day, she regularly had to watch several violent films at the same time, having only one 15-minute break in the first four hours of work, which could later be repeated after working 2 hours. Frazier points out that as a result of working as a moderator, she fell into depression and noticed also anxiety disorders. The case on behalf of Frazier will be handled by the law firm Joseph Saveri Law Firm, which already has experience in such court cases, as in 2018 a similar problem concerned Facebook's moderators. Then the case ended with decision that Facebook had to pay moderators 52 million of dollars in damages.